Showing posts with label Customer. Show all posts
Showing posts with label Customer. Show all posts

2019-03-26

Retailers Tracking Customers' Movements, Future of Retail? (video)

Stores are starting to track your every move

Location-based apps are helping retailers track movement of its customers. CNBC's Uptin Saiidi explores how the future of retail is being shaped in China. CNBC International video above published on Mar 7, 2019.

Tracking takes place through apps for which users have enabled location services (e.g., weather, mapping, or ride-sharing apps). Seven apps have location tracking enabled on an average smartphone in China, according to Cosmose.

Cosmose, a retail tech start-up, connects anonymous movements of more than 1 billion smartphones in Asia to retailers like L’Oreal, Burberry and Budweiser.

Domain: cosmose.co


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2018-02-28

Salesforce.com, Inc. $CRM Q4 FY18 Results, LIVE Webcast Replay

Salesforce Projects Revenue That Tops Estimates

Bloomberg Technology video published Feb 28, 2018: Bloomberg's Cory Johnson discusses Salesforce's earnings on "Bloomberg Technology."

Salesforce.com, Inc. (NYSE: CRM):
UPDATE: NYSE: CRM Feb 28, 5:35 PM EST 116.25USD Price decrease -0.22 (0.19%)
After-hours: 118.10 Price increase +1.59%

Salesforce.com, Inc. - Investor Relations--Salesforce's Fourth Quarter and Full Year Fiscal 2018 Results--Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2018 Results Feb 28, 2018, Highlights:
Raises FY19 Revenue Guidance by $150 Million to $12.60 Billion to $12.65 Billion
- Fourth Quarter Revenue of $2.85 Billion, up 24% Year-Over-Year, 21% in Constant Currency
- Full Year Revenue of $10.48 Billion, up 25% Year-Over-Year, 24% in Constant Currency
- Deferred Revenue of $7.09 Billion, up 28% Year-Over-Year, 25% in Constant Currency
- Unbilled Deferred Revenue of Approximately $13.3 Billion, up 48% Year-Over-Year
- Fourth Quarter Operating Cash Flow of $1.05 Billion, up 49% Year-Over-Year
- Full Year Operating Cash Flow of $2.74 Billion, up 27% Year-Over-Year

LIVE Webcast Replay Feb 28, 2018 5:00 PM ET

For those who prefer to dial-in:
Domestic 866-901-SFDC (7332)
International 706-902-1764
Passcode: 9190744

Replay available until March 30, 2018:
(855) 859-2056 or (404) 537-3406
Passcode: 9190744"


Salesforce.com (NYSE:CRM) Q4 EPS of $0.35 beats by $0.01. Revenue of $2.85B (+24.5% Y/Y) beats by $40M--more at SeekingAlpha.com.

Salesforce.com Reports Earnings On Wednesday Above The Cloud With An Elevated P/E Ratio - Salesforce.com, Inc. (NYSE:CRM) | SeekingAlpha.com"Fundamentally, the P/E ratio is elevated with the 2017 actual of 434.62 according to Nasdaq.com. Technically, Salesforce is a pure momentum stock. It’s above a ‘golden cross’ on its daily chart and is overbought on its weekly chart."
Digital Transformation Drives Future Revenue Growth: The Isobar Digital Strength Index - Salesforce Blog | salesforce.com: "In short, companies that invest more in digital transformation actually outperform their peers over time. Those companies are more prepared for disruption, better able to monetize new digital channels, and build a bigger user base. This phenomenon exists regardless of industry. Interestingly, it tends to be somewhat stronger in laggard industries."

See also on Domain Mondo: News Review | ICANN WHOIS & EU GDPR: Points of View (Salesforce video).

What is a CRM?

Salesforce video above published Aug 14, 2017: This is a simple definition of CRM: Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

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2017-07-14

Okta & Identity: Oktane17, August 28-30, Aria, Las Vegas (video)


Okta, Inc.
Domain: okta.com
Headquarters: San Francisco, CA
CEO: Todd McKinnon
CFO: Bill Losch
Founded: 2009
Stock: NASDAQ: OKTA
Our mission is to enable any organization to use any technology, and we believe identity is the key to making that happen. Okta is the leading independent provider of identity for the enterprise. Okta pioneered identity in the cloud. The Okta Identity Cloud is our category defining platform that enables our customers to securely connect people to technology, anywhere, anytime and from any device.--source: okta.com
Starting Up In A Downturn: How Okta Built An Enduring Enterprise Company

Video above published Oct 28, 2015: Okta CEO and co-founder Todd McKinnon and COO and co-founder Frederic Kerrest tell the story of starting Okta in a time of economic downturn and share how they think about building an enduring enterprise company.

Why CIOs choose Okta

Video above published Feb 27, 2017: CIOs are driving transformations at their organizations and identity plays a critical role. Hear from CIOs at Experian, 20th Century Fox, Dish, Pitney Bowes, News Corp and Flex about why they choose Okta to be a key partner.
Okta Customer Journey: Federal Communications Commission

Video above published Jun 2, 2017: The Okta Identity Cloud is a major player in the FCC’s massive modernization effort. Find out how the 100 percent cloud-hosted identity management provider with thousands of pre-integrated apps eases the FCC’s modernization for everyone involved.



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2016-09-20

Smartphone Apps Are Now 50% of All US Digital Media Time Spent


Smartphone apps now account for more than half of all Americans’ time spent online, according to comScore Media Metrix® Multi-Platform and comScore Mobile Metrix®. The smartphone app has been the most important access vehicle to the internet for some time, is now growing its share to a point where it now eclipses all other digital media platforms combined.--Smartphone Apps Are Now 50% of All U.S. Digital Media Time Spent | comScore.com

But Consumers Spend Most Of Their Time In Just A Few Apps according to Forrester.com. While US consumers spend most of their time on smartphones using apps, just five apps account for nearly 90% of the time they spend using apps. Although US smartphone owners use about 24 unique apps in a given month, the remaining 19 command just a small slice of users’ time. For this reason, Forrester has advised businesses to design their apps for their best and most loyal or frequent customers because those are the only one who will bother to download and use the app regularly. Most retailers report their mobile web sales outweigh their app sales, and outside of the larger players like Google and Facebook, customers will use mobile websites instead of a business’ native app.

90% Of All iOS Apps Are Zombies:
Infographic: 90% Of All iOS Apps Are Zombies | Statista
Source: Statista

Apple has announced that it will remove apps that “no longer function as intended, don’t follow current review guidelines, or are outdated.” The chart  above shows why Apple feels that step is necessary--90 percent of all apps in the App Store are invisible or "zombies"--these apps can only be found by directly searching for them, according to analytics firm Adjust.


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2016-01-05

Aerion Supersonic Private Jet, London to New York in 4 1/2 Hours (videos)


Above: Aerion Corporation video published Dec 29, 2015

Superfast Business Jet Moves Ahead - WSJ: "Aerion lining up customers for $120 million plane that can cross the Atlantic in 4½ hours ...."


Supersonic Private Jet Goes From London to New York in 4 1/2 Hours - Bloomberg's Brendan Greeley reports on Aerion's AS2 supersonic corporate jet in the video above. He speaks on "Bloomberg ‹GO›." Published on Dec 28, 2015

Flexjet Becomes First Fleet Customer for Aerion Supersonic Business Jet | Aerion Supersonic: "Aerion Corp., the leader in supersonic technology, and Flexjet LLC (flexjet.com), offering travelers access to the world’s most luxurious fleet of private jets, have announced that Flexjet has placed a firm order for 20 of Aerion’s AS2 aircraft, which will be the first commercially available supersonic business jet. Flexjet becomes the inaugural fleet purchaser of the AS2..."

Domain name: aerionsupersonic.com

Twitter handle: @AerionCorp





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