Web.com has reported the attack to credit card processors and the proper federal and state authorities, and as a further precaution, is providing a year of credit monitoring protection to impacted customers. Web.com is working with a leading IT security firm to conduct a thorough investigation, and continues to make significant investments in its internal security processes and systems to prevent incidents like this from occurring.
"The security of our customer information is a high priority for Web.com. Our goals are simple - to protect our clients from internet attacks and, in the event that an attack succeeds, to fix the problem immediately," said David L. Brown, Chairman, President and CEO, Web.com.All customers that may have been impacted by this breach will shortly receive an email detailing the steps the company is taking. In addition, a letter, sent via the US Postal Service, will follow in the next few days. The company has posted a list of Frequently Asked Questions on http://security-faqs.web.com.